The controller responsible for data processing within the meaning of the GDPR is:
Atrium Apartments Aachen
Am Mühlenhaus 32
52146 Würselen
We process the personal data of our guests and website visitors exclusively within the framework of the statutory provisions (GDPR, German Federal Data Protection Act). Personal data is all data with which you can be personally identified (e.g. name, e-mail address, IP address).
Processing only takes place insofar as this is necessary to provide our website, to process enquiries or to carry out bookings.
When you make a booking we process in particular the following data:
This data is required in order to process your booking, organise your stay and fulfil legal obligations.
Legal basis: Art. 6 (1) (b) GDPR (performance of a contract).
The data is stored for the duration of the contract processing and in accordance with statutory retention periods (e.g. tax law requirements).
We use an external booking system for online bookings. The data required for the booking is transmitted to the respective service provider and processed there on our behalf.
Processing takes place on the basis of a data processing agreement pursuant to Art. 28 GDPR.
Legal basis: Art. 6 (1) (b) GDPR.
In order to process payments, we pass on the necessary payment data to the payment service providers used in each case (e.g. credit card, online payment). Processing takes place exclusively for the purpose of payment processing.
We do not store complete payment data ourselves.
Legal basis: Art. 6 (1) (b) GDPR.
If you contact us via the contact form or by e-mail, the data you transmit (e.g. name, e-mail address, message) will be stored in order to process your enquiry.
Legal basis:
This data will be deleted as soon as the enquiry has been finally processed, unless statutory retention obligations apply.
There are security cameras at the entrance areas of the accommodation which record the outdoor areas / entrances only. Indoor areas are not monitored.
The purpose of the video surveillance is to protect property and the safety of guests and the host.
Legal basis: Art. 6 (1) (f) GDPR (legitimate interest).
The recordings are deleted after 30 days at the latest. Only the operator of the accommodation has access to the recordings. They are not passed on to third parties unless this is necessary for legal prosecution.
When you visit our website, the hosting provider automatically collects information in so-called server log files. These are, for example:
This data is used exclusively for technical security, error analysis and the stability of the website.
Legal basis: Art. 6 (1) (f) GDPR.
This data is not merged with other data sources.
Our website may use technically necessary cookies which are required for the operation of the site (e.g. for booking functions).
Legal basis: Art. 6 (1) (f) GDPR.
If further cookies (e.g. analytics) are used, this only takes place with the corresponding consent.
Personal data is only passed on if:
No other disclosure to third parties takes place.
We only store personal data for as long as is necessary for the respective purposes or as long as statutory retention obligations exist.
You also have the right to lodge a complaint with a data protection supervisory authority.
We reserve the right to adapt this privacy policy in order to bring it into line with legal requirements or changes to our services.
This is a translation provided for your convenience. The German version is legally binding.